Service Overview and International Access
JinVPN is for people who need access to international websites, online tools, and streaming services. Plans include international routes and support Windows, macOS, iOS, Android, and Linux, with no device limit. The goal is to make connecting straightforward across devices, without repeatedly importing subscriptions or choosing routes.
Route Selection and Troubleshooting
Choose a route based on what you need: first check the target service’s regional requirements, then compare how routes perform on your current network. Distance alone does not determine the experience, and route type is no guarantee of speed. If access fails, check your subscription status, client settings, and local network before trying another route.
For help, submit a ticket through the user panel. Include your platform, route name, what went wrong, and the steps you’ve already tried. Share only the details needed for troubleshooting—never include your password or full subscription link. For connection steps, see the user guide. To report an issue, visit the support ticket portal.
Privacy Principles and Data Boundaries
JinVPN follows an anonymous no-logs policy and does not record browsing activity. You can create an account with a username and password—no email address required. Information is collected only as needed for account management, order processing, and troubleshooting. An anonymous no-logs policy does not replace the need to secure your account and devices.
Treat your subscription link like a password and keep it secure. Blur sensitive information in screenshots and support requests. For details on data handling and service rules, see the Privacy Policy and Terms of Service. Before choosing a plan, review plan pricing and data policies.