Terms of Service

Service Scope and Features

JinVPN provides access to international routes and subscription management, covering 120+ countries / 150+ routes, with support for Windows / macOS / iOS / Android / Linux. Clients and subscription access are available through the user panel. Refer to the panel and client for the available routes.

The service is for network acceleration and cross-border access. It does not replace third-party accounts, content subscriptions, or access permissions. Third parties set their own regional policies, content catalogs, and account requirements. A connected route does not guarantee access to every website or item of content.

Account and Subscription Rules

No email address is required; you can register with a username and password. Keep your login details and subscription link secure. A subscription link is an account credential and must not be publicly posted, resold, rented, or shared with others. There is no limit on simultaneous devices under an account. This applies to the account holder's own devices and does not permit distributing the subscription to others.

If you discover leaked credentials or unusual activity, change your password promptly and request assistance through a ticket in the user panel. When reporting an issue, describe what happened. Do not disclose your password, full subscription link, or payment credentials on public channels.

Billing and Data Allowance

Monthly subscriptions: ¥9.9/month includes 60GB · ¥18/month includes 250GB · ¥28/month includes 500GB. Data resets monthly on the activation date. Mid-cycle upgrades are prorated by the remaining days. Before ordering, check your selected tier, billing method, and data allowance. See plan pricing for full prices.

Data packages: ¥158/300GB · ¥358/1000GB · ¥658/3000GB. They remain valid indefinitely until used up. Data packages and monthly subscriptions follow different rules; the monthly reset rule does not apply to data packages. Alipay / WeChat Pay / USDT are supported. Order and payment status are recorded in the user panel.

Acceptable Use and Account Termination

Users must comply with the laws and regulations where they are located and the rules of the platforms they access. The service must not be used for unlawful purposes, including cyberattacks, fraud, distributing illegal content, infringing others' rights, or accessing systems without authorization. Do not disrupt route operations, misuse network resources, or interfere with other users' connections.

For unlawful use, reselling or sharing subscriptions, or serious disruption of the service, JinVPN may restrict connections, suspend a subscription, or terminate an account as appropriate. Users may explain the situation and request a review through a ticket. Necessary records related to the issue may be requested when resolving a dispute. Account management measures do not affect rights granted by applicable law.

Service Availability and Liability

Connection performance depends on local networks, carrier routing, device settings, route maintenance, and the status of destination websites. JinVPN does not guarantee uninterrupted connections, fixed speeds, or the ongoing availability of specific third-party content. If an issue occurs, first check your local connection and subscription status, then consult the user guide.

JinVPN will investigate issues with its own service and perform necessary maintenance. Users should keep their own copies of important data. Liability for impacts caused by changes to third-party services, user configuration errors, or uncontrollable network events is determined under applicable law. These terms do not exclude or limit liability where exclusion or limitation is prohibited by law. See the Privacy Policy for information about data handling.

Refund and Changes to These Terms

You may request a full refund for any reason within 60 days of your first payment. Log in to the user panel and submit a request through the ticket portal. Include the relevant order and explain that you are requesting a refund. Account and order verification is used to confirm ownership of the request; you do not need to provide proof of poor service performance.

Updates on refund requests are provided through tickets. The ticket response and payment provider records show the status of your request. This page makes no separate commitment about processing time. Once a refund is completed, the related paid service benefits will end accordingly.

When service rules change, JinVPN will update this page and revise the last-updated month. Important changes affecting existing subscriptions will be explained in site announcements or the user panel. Changes will not retroactively reduce rights attached to orders already placed under applicable law. If you do not accept the changes, you may stop using the service and contact support through a ticket about how they affect your existing subscription.