Last updated: December 2026
Privacy Policy
This policy applies to the JinVPN marketing website, user panel, and subscription service. It explains the data needed to provide the service, how it is used, and how long it is kept. Payment providers process data independently under their own policies; this policy does not replace their notices.
Account Details and Order Records
JinVPN does not require an email address. An account can be created with a username and password, without submitting an email. Account details are used for authentication, subscription delivery, and account management. If a user voluntarily includes an email address or other contact details in a support ticket, that information is used only to handle the request. Please do not submit information unrelated to the issue.
Order records include the selected plan, order status, payment result, and refund records. They are used to confirm entitlements, reconcile payments, and handle disputes. Traffic usage and reset status are used to measure plan usage, not to infer browsing habits. Support ticket content helps diagnose issues and answer questions. Please conceal credentials such as passwords and subscription links before submitting a ticket.
No-Logs Approach and Connection Information
JinVPN follows an anonymous no-logs policy: it does not record which websites users access through subscription routes, save browsing content or history, or create a list of website visits linked to an account. This applies to activity on subscription routes and is separate from service delivery records such as account orders and traffic allowances.
Connection logs are not retained as long-term, searchable records of user activity. Temporary session state needed to maintain an active connection is used only while the service is running and is not used to build a history of browsing activity. Traffic measurement retains usage totals, not details of destinations visited; troubleshooting should not require users to submit their full browsing history.
Site Analytics and Local Storage
Analytics for the marketing website help us understand page usage, referral sources, and unusual activity. They may involve technical information such as pages visited, referring pages, browser category, and visit time. Website analytics are separate from subscription route logs and should not be used to collect content users access outside the site through those routes.
Cookies and browser local storage help maintain sessions, preserve login state, and save interface preferences. Login credentials should be treated as sensitive account information and not shared. Users can restrict cookies or clear site data in their browser settings. After clearing data, users may need to log in again, and preferences such as language may return to their defaults; this does not automatically delete a server-side account or its orders.
Third-Party Payments and Data Sharing
JinVPN supports Alipay / WeChat / USDT. Payments involve third-party payment channels or the relevant transaction networks; payment details are handled by the applicable providers under their rules. JinVPN uses order identifiers and payment results to confirm service entitlements and should not ask users to provide payment passwords in support tickets.
When completing a payment, processing a refund, or meeting applicable legal obligations, it may be necessary to provide relevant parties with essential order information. The information shared should be limited to the specific purpose. Check third-party policies for details of how transaction data is retained; some transaction records cannot be deleted by JinVPN alone.
Data Retention and Deletion Requests
Account details are retained for as long as needed to provide account services. Order and support ticket information is retained as needed for service delivery, reconciliation, dispute handling, and applicable legal requirements. Temporary connection state is not retained for the purposes that apply to orders. Analytics are handled only as needed for analysis and maintenance, then deleted or de-identified when those purposes end. No fixed retention period is promised beyond what is stated here.
Users can submit access, correction, or deletion requests through a user panel support ticket. Account ownership must be verified before a request is processed to prevent unauthorized changes. Records that must be kept by law or for unresolved matters cannot be deleted immediately along with an account request; any response should explain the scope and reason. Deletion requests and refund requests are separate matters.
Policy Updates and Questions
If data uses or service handling practices change, this policy will be updated on this page and the update month at the top will be revised. Significant changes to processing purposes or user rights should be explained through a site announcement or user panel notice. Where separate consent is legally required, the relevant steps must be completed before processing.
If you have questions about this policy or a particular data practice, describe the relevant page, order, or request in a user panel support ticket and include only necessary information. See the Terms of Service for service use and refund rules.